After completing your course, if you need to update your name on your certificate or profile, you will need to contact us directly. This process helps ensure that your records accurately reflect your legal name.
How to Request a Name Change
Step 1: Prepare Your Request
Before reaching out, please ensure you have the following ready:
- Your current details: Include your current name as registered and any other relevant details to help locate your account.
- New name details: Clearly state the new name you wish to have updated.
Step 2: Have Your ID Ready
To verify your identity and the authenticity of your request:
- Valid ID: Prepare a scanned copy or photograph of a government-issued ID that reflects your new name. Acceptable forms of ID include a driver's license, passport, or other government-issued identification.
Step 3: Contact Us
- Reach out to our support team via the contact methods provided on our website. Attach or have your ID ready to provide upon request.
Step 4: Verification and Processing
- Review Process: Once we receive your request and supporting documents, we will review them to ensure everything is in order.
- Update Confirmation: We will notify you once your name change has been processed.
Additional Information
Why Is ID Necessary?: Providing a valid ID helps ensures that your certification and account details are accurate and secure.
Privacy: We take your privacy seriously. All documents submitted are handled securely and with confidentiality.
Conclusion
Changing your name on your certificate or profile after completing your course is straightforward but requires direct contact with our support team to ensure accuracy and security. By preparing the necessary details and documentation in advance, you can expedite the process. If you have any questions or need further assistance, please do not hesitate to reach out.