If you're experiencing issues picking up your BOATsmart course where you left off, here are some steps to help troubleshoot and resolve common problems.
Checklist Before You Start
Verify Account Login
Ensure you are logged into the correct BOATsmart account where your course progress is saved.
Browser Compatibility
BOATsmart! works best on certain web browsers. If you're accessing the course via web, we recommend using Chrome or Firefox for optimal performance. If you're using a different browser and encountering issues, switching to one of these recommended browsers might help.
Troubleshooting Steps
Step 1: Clear Cookies and Cache
- Navigate to your browser settings.
- Find the "privacy" or "history" section.
- Select the option to clear cookies and site data.
Step 2: Refresh or Restart Browser
Sometimes, simply refreshing your browser or restarting it can help resolve loading issues and bring your course progress up-to-date.
What To Do If Problems Persist
Contact Customer Support: Don't hesitate to reach out to our customer support team for further assistance. We are here to ensure your learning experience is smooth and effective.
By following these steps, you should be able to resolve most issues related to course progress on BOATsmart. Enjoy your learning journey!